Refund and Returns Policy
Overview
Thank you for shopping at adlina. We appreciate your business and want to ensure you are satisfied with your purchase. This policy outlines the terms and conditions for refunds and returns on products purchased from https://www.adlina.store.
Return Eligibility
Timeframe
You have 30 days from the date of delivery to request a return. Items must be unused, in their original packaging, and in the same condition as when you received them.
Non-Returnable Items
Certain items are not eligible for return, including:
- Gift cards
- Downloadable software products
- Personalized or custom-made items
- Items marked as final sale
Refund Process
Approval and Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Partial Refunds
Partial refunds may be granted in the following cases:
- Item is returned used or damaged
- Item is missing parts or accessories
- Item is not in its original condition
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [email protected] or +1(806)737-9486.
Shipping for Returns
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Information
If you have any questions about our Refund and Returns Policy, please contact us:
- Email: [email protected]
- Phone: +1(806)737-9486
- Address:
Policy Changes
We reserve the right to modify this refund and returns policy at any time. Changes will be posted on this page, and your continued use of https://www.adlina.store constitutes acceptance of those changes.